Certificate in Cosmetic Product Recalls

Did you know that ANY cosmetic brand, even small cosmetic brands, putting cosmetic products into the marketplace MUST hold a product recall plan… even if they never have to use it? Fulfill this very essential cosmetic compliance requirement and protect your cosmetic brand from unnecessary problems should there ever be a question of quality about your products.

How many cosmetic products can be faulty before you need to issue a recall? What sort of faults can occur with your cosmetic products before you need to issue a recall? Who do you need to inform, and what information do you need to provide as part of a cosmetic product recall? This Certificate program will not only answer these questions for you, but also guide you as to how to handle questions about cosmetic product quality, and also provides you with handy cosmetic product recall templates you can use to determine:

  • How to investigate cosmetic product quality and faults
  • Who is responsible for faulty cosmetic product
  • How to collect and collate faulty cosmetic product reports
  • When a cosmetic product recall is necessary
  • How to conduct the cosmetic product recall to comply with legal requirements
  • How to prepare marketing statements, required notifications and disseminate this to required stockists and media
  • How to comply with reporting obligations once a cosmetic product recall has been initiated

Our Certificate in Cosmetic Product Recalls program also comes with workplace-ready templates you can use for your own cosmetic brand:

  • Returned product form
  • Product investigation form
  • Cosmetic product recall classifications
  • Cosmetic Product Recall procedure – including who to contact should a recall become necessary
  • Cosmetic Product Recall notification letters
  • Cosmetic Product Recall advertising templates

If you have started, or want to start your own cosmetic brand, then this is the program to help protect it. Our Certificate in Cosmetic Product Recalls course has been developed to provide the skills, knowledge and templates necessary to comply with Cosmetic Product Recall requirements around the world.

  • Start Date: Can be started at any time.
  • Mode of delivery: On-Line/Distance.
  • Entry Requirements: 18 years old or over. Must have completed up to year 10 level in high school (or equivalent).
  • Duration: 40 study hours.
    • Normal duration: 2 weeks (flexible study plan up to 6 weeks).









See an example of assessment




1.5+ hours online lectures

(full course: 40 study hours)

Learn through 2 full lecture videos where our qualified and experienced Cosmetic Chemist and Regulatory team walk you through the 40 study hours of course content in detail.

Full Cosmetic Regulatory textbook


Download our comprehensive and detailed textbook. With more than 30 pages, this professional manual will be your guide during and your reference after your studies.

Guided learning materials

Effectively study online with a comprehensive guided study checklist to plan and track your study progress. See an example of how our study is laid out step-by-step. 

1-on-1 training support

Don't wait to get your questions answered on a forum. Speak directly to your trainer - a qualified Cosmetic Chemist - when you need help. Meet our trainer here

Detailed study feedback

Understand and learn with detailed feedback for every assessment from your trainer, an experienced Cosmetic Chemist. Learn more about your future trainer

Real-life work scenarios 

No quizzes or games - get ready to work in the cosmetic industry with several real-life work scenarios throughout your studies. See an example of assessments here.

Professional  community

Join a professional community online with hundreds of qualified Cosmetic Chemists from over 75 countries in the world. Build your network! 


Study modes


Study Only:

Online Lectures + Text 

Get the learning with - no assessment commitment. 

* 2 weeks access to online lectures - over 2 full training lectures, you can watch anytime, over and over again.     

* Full electronic text - over 30 pages of Professional training text

* Lifelong access to our database containing worked examples and activities to support learning

* All templates and checklists from the Certificate program






NOTE: For immediate access once purchased, stay on PayPal page for access details

Enter your email

Full Program:

Full Certificate Program

Get the learning, trainer support, assessment, and Certificate.

* Up to 6 weeks access to online lectures - over 2 full training lectures, you can watch anytime, over and over again.  

* Full electronic text - over 30 pages of Professional training text

* Lifelong access to our database containing worked examples and activities to support learning

* All templates and checklists from the Certificate program

* Access to our Students & Graduates Facebook community

* 1-on1 trainer support 

* 1 written assessments

* Hard copy Certificate


NOTE: For immediate access once purchased, stay on PayPal page for access details

Enter your email


 Access full student Prospectus, policies and procedures. 

 For instalment payment options, please refer to the price list or contact us: [email protected]


Course structure and learning outcomes



Design and manage a product recall

Provides the regulatory essentials of implementing and monitoring a product recall.
Learn how to:

  • prepare a product recall protocol
  • prepare marketing statements and required notifications and disseminate this to required stockists and media
  • oversee and report on the effectiveness of the recall process



  • On-line lectures to support learning and activities within the texts
  • Electronic text for 1 unit
  • Return forms and recall letter templates you can use/adjust to suit your workplace
  • Recall program template you can use/adjust to suit your workplace
  • Written assessment comprising theoretical questions and workplace simulated scenarios


On completion of FULL certificate program, learners will be able to:

  • Investigate cosmetic product complaints and returns
  • Determine when complaints and returns warrant further quality investigations
  • Determine when cosmetic product recalls are necessary, and at what level of urgency
  • Conduct quality and safety investigations to isolate cosmetic product faults
  • Work with Chemists and manufacturers to determine the source of the quality fault
  • Prepare advertising and notifications to initiate the product recall
  • Contact Cosmetic Regulatory Authorities with required recall information – around the world
  • Initiate and oversee the full recall process

On successful completion, learners will be able to determine when recalls are necessary, investigate product faults, comply with Regulatory requirements of Cosmetic Product Recalls and meet their reporting obligations. In addition, essential forms, procedures and templates are provided in this Certificate program to give Brand Owners, Quality and Regulatory personnel the tools they need to effectively implement a recall confidently and correctly.


Full certificate program will benefit the following careers:

  • Small cosmetic brand owners
  • Regulatory Affairs personnel
  • Quality Assurance/Control personnel


Full certificate program is ideal for:

  • Cosmetic Brand owners – it is a company responsibility that any brand with a product in the marketplace MUST have a recall plan in place and be able to demonstrate this to Regulatory Authorities
  • Quality assurance/quality control personnel responsible for product investigations
  • Regulatory personnel responsible for ensuring company compliance


Duration for FULL certificate program:

  • This course consists of 1 unit of competency
  • Full-time study = 36-38 hours per week to complete in 1.5 week
  • Part-time study = 15-20 hours per week to complete in 4 weeks
  • Flexible study = 5-10 hours per week to complete in 12 weeks 
  • Study load consists of:
    • Guided training and workplace simulations = 25 hours
    • Extension research and assessment activities = 15 hours